Rookie Social Club

Privacy notice

Last updated: 12 October 2026

Who we are

This notice explains how 小白創意娛樂製作股份有限公司 (Unified Business No. 62117883), the company that operates Rookie Social Club (RSC), handles personal data in connection with this website, www.rookiesocialclub.com, and the email addresses listed on it. We follow Taiwan’s Personal Data Protection Act.

Contact for privacy questions and requests: hello@rookiesocialclub.com (subject: “Privacy request”).

What this website itself does

The pages are static. Our own code does not set cookies, use browser storage, load third-party fonts, embed videos or social media posts, or run analytics or advertising tools.

Email links open your own email app. Nothing is sent to us until you choose to send an email or submit the contact form. The “Copy” buttons place an email address on your device’s clipboard; they do not send anything to us.

Hosting and security providers

This website is hosted on Cloudflare Pages and delivered through Cloudflare’s network. To deliver pages and protect the site from abuse, Cloudflare automatically processes technical data about each visit, such as your IP address, browser and device information, the page requested, the referring page and the time of the request.

As part of this protection, Cloudflare may run a bot-detection script and set a strictly necessary security cookie named __cf_bm, which expires after about 30 minutes. This cookie is used to tell people and automated traffic apart; it is not used for advertising.

Cloudflare handles this data under its own terms and privacy policies. We have not added analytics on top of it, and we do not use it to build profiles of visitors.

When you use the contact form

The form asks for your name, email address, company or organisation (optional), the type of enquiry and your message. When you press “Send message”, the form sends these details to a Google Apps Script service that runs in our Google Workspace account. The service emails them to hello@rookiesocialclub.com and does not keep a separate copy. The website itself does not store what you submit.

A hidden field helps us filter automated spam. To limit repeated sending, the service briefly remembers the email address used, for about one minute.

We then handle your message in the same way as an email, as described below.

When you email us

What we collect

Your email address, your name if you include it, and anything else you choose to send, such as your message, company and role, and attachments. Messages sent through the contact form are treated in the same way.

Why we use it

• To reply to your enquiry.
• To discuss, plan and manage an event, collaboration or content project you have asked about.
• To keep a record of our correspondence and of what was agreed.

We do not add you to a mailing list or send you marketing emails because you contacted us.

How long we keep it

We keep emails for as long as we need them for the purposes above, for example while an enquiry or project is ongoing and afterwards where we need a record of what was agreed, or for longer where the law requires it. We have not yet set a fixed retention schedule; we will update this notice when we do.

Where and by whom it is used

• Who: team members who handle your enquiry, and the service providers that host our email (Google Workspace) and this website. If your enquiry involves a project with another organisation, we share your details with them only as needed for that project.
• Where: in Taiwan, and in the countries where Google and our hosting providers operate servers. This means your data may be processed outside Taiwan.
• How: electronically, in email and in related working documents.

Photos on this website

Photos on this website were taken at RSC events. We removed location and camera data from the image files before publishing them. If you appear in a photo and would like it removed, email hello@rookiesocialclub.com with the subject “Photo removal request” and tell us which photo it is.

Your rights

Under Taiwan’s Personal Data Protection Act, you can ask us to:

• tell you whether we hold your personal data, and let you review it;
• give you a copy of it;
• add to or correct it;
• stop collecting, processing or using it;
• delete it.

Email hello@rookiesocialclub.com with the subject “Privacy request”. We may ask you to confirm your identity before acting on a request. We will respond within the time limits set by the Act. In some cases the law may require or allow us to keep certain information; if so, we will explain why.

If you do not provide personal data

You can browse this website without giving us any personal data. The contact form needs your name, email address and message so that we can reply. If you leave out information we need, we may not be able to answer or take your enquiry forward.

Security

This website is served over HTTPS; visits over plain HTTP are redirected to HTTPS. Please do not send sensitive personal data, such as health information or identity numbers, by email or through the form unless we have asked for it.

Changes to this notice

If we add other features that collect personal data, such as event registration, membership, payments or analytics, we will update this notice before those features go live. The date at the top shows when it last changed.